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Terms and Conditions

Last Updated: May 11, 2025

1. INTRODUCTION

Welcome to ActionFlows.ai ("Platform", "we", "our", "us"), a service operated by Startbase LTD! You're about to embark on a workflow automation journey with us, so please take a moment to carefully read these Terms and Conditions. It should take approximately 15 minutes of your time, but it's worth it.

These Terms and Conditions ("Terms") govern your use of our website located at https://actionflows.ai/ and all related services operated by Startbase LTD.

Our Privacy Policy also governs your use of our Platform and explains how we collect, safeguard, and disclose information resulting from your use of our web pages. Please read it here: https://actionflows.ai/legal/privacy.

Your agreement with us includes these Terms, our Privacy Policy, Cookie Policy, and Disclaimer (collectively, the "Agreements"). By accessing or using the Platform, you acknowledge that you have read and understood the Agreements and agree to be bound by them.

If you do not agree with (or cannot comply with) the Agreements, you must not use the Platform. We encourage you to contact us at [email protected] if you have any questions or concerns so we can try to find a solution.

These Terms apply to all visitors, users, and others who wish to access or use the Platform.

2. COMMUNICATIONS

By creating an Account on our Platform, you agree to receive newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any or all of these communications by following the unsubscribe link or by emailing us at [email protected].

3. PURCHASES

If you wish to purchase any product or service made available through our Platform ("Purchase"), you may be asked to provide certain information relevant to your Purchase, including your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct, and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: service availability, errors in the description or price of the service, errors in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

4. SUBSCRIPTIONS

Our Platform offers services on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

We offer the following subscription plans:

  • Free Plan: $0.00/month, includes 1,000 flow runs, 2 flow steps, and basic features
  • Pro Plan: $25.00/month, includes 1,000 flow runs, 5 flow steps, and advanced features
  • Scale Plan: $90.00/month, includes 1,000 flow runs, 100 flow steps, and comprehensive features
  • Enterprise Plan: Custom pricing, includes customized flow runs, 500 flow steps, and premium features

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Startbase LTD cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team.

A valid payment method, including credit card or PayPal, is required to process the payment for your subscription. You shall provide Startbase LTD with accurate and complete billing information including full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize Startbase LTD to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Startbase LTD will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

5. FEE CHANGES

Startbase LTD, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Startbase LTD will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Platform after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

6. REFUNDS AND CANCELLATION

Refund Policy

We understand that sometimes things don't work out as expected. Our refund policy is as follows:

  • Monthly Subscriptions: We may provide a prorated refund for the remainder of the billing cycle if you're dissatisfied with our service and the issue cannot be resolved by our support team.
  • Annual Subscriptions: Prorated refunds may be provided within the first 30 days of service if you're dissatisfied and the issue cannot be resolved by our support team.
  • Enterprise Plans: Refunds for Enterprise plans are governed by the terms of your specific agreement.
  • Usage-Based Charges: No refunds will be provided for usage-based charges that have already been incurred.

To request a refund, please contact our support team at [email protected] with details about your account and the reason for your refund request.

Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting [email protected] .

  • Monthly Subscriptions: Cancellations will take effect at the end of the current billing cycle. You will retain access to your account until the end of the period you've already paid for.
  • Annual Subscriptions: Cancellations will take effect at the end of the current annual billing cycle unless you request an early termination and refund within the first 30 days.
  • Enterprise Plans: Cancellation terms for Enterprise plans are specified in your individual agreement.

Upon cancellation, your account will be downgraded to the Free plan at the end of your billing cycle, allowing you to maintain access to your data with limited functionality. To completely delete your account and all associated data, please contact [email protected] with a specific request for account deletion.

7. CREDITS AND USAGE

Our Platform operates on a credit-based system for certain features:

  1. Each plan comes with a specified number of credits that refresh at the beginning of each billing cycle.
  2. Credits are consumed when you execute flow runs or use certain advanced features.
  3. Unused credits do not roll over to the next billing cycle unless specifically stated for your plan.
  4. Additional credits can be purchased separately if you exceed your plan's allocation.
  5. We reserve the right to limit excessive usage that may affect platform performance.

8. CONTENT

Our Platform allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through our Platform, including its legality, reliability, and appropriateness.

By posting Content on or through our Platform, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through our Platform does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through our Platform and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through our Platform.

Startbase LTD has the right but not the obligation to monitor and edit all Content provided by users.

In addition, Content found on or through this Platform are the property of Startbase LTD or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

9. FLOWS AND INTEGRATIONS

Our Platform allows you to create automated workflows ("Flows") that may integrate with third-party services. With respect to Flows and integrations:

  1. You are responsible for ensuring you have proper authorization to access and use any third-party services integrated with your Flows.
  2. You agree to comply with the terms and conditions of any third-party services you connect to through our Platform.
  3. We are not responsible for the functionality, reliability, or availability of third-party services integrated with your Flows.
  4. We reserve the right to modify, limit, or discontinue any integrations without prior notice.
  5. You acknowledge that your Flows may stop functioning if a third-party service changes its API or terms of service.
  6. You are solely responsible for the security and proper configuration of any API keys, tokens, or credentials used in your Flows.

10. PROHIBITED USES

You may use our Platform only for lawful purposes and in accordance with these Terms. You agree not to use our Platform:

(a) In any way that violates any applicable national or international law or regulation.

(b) For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

(c) To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.

(d) To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

(e) In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

(f) To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform, or which, as determined by us, may harm or offend the Company or users of the Platform or expose them to liability.

Additionally, you agree not to:

(a) Use the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party's use of the Platform, including their ability to engage in real-time activities through the Platform.

(b) Use any robot, spider, or other automatic device, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.

(c) Use any manual process to monitor or copy any of the material on the Platform or for any other unauthorized purpose without our prior written consent.

(d) Use any device, software, or routine that interferes with the proper working of the Platform.

(e) Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

(f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to the Platform.

(g) Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.

(h) Take any action that may damage or falsify Company rating.

(i) Otherwise attempt to interfere with the proper working of the Platform.

(j) Create Flows designed to:

  • Perform cryptocurrency mining or other resource-intensive operations
  • Launch attacks against other systems or websites
  • Distribute malware or engage in phishing activities
  • Scrape websites in violation of their terms of service
  • Process or store personal data in violation of applicable data protection laws

11. ANALYTICS

We may use third-party Service Providers to monitor and analyze the use of our Platform.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Platform. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy

We also encourage you to review Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

12. NO USE BY MINORS

The Platform is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using the Platform, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of these Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of the Platform.

13. ACCOUNTS

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Platform.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Platform or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

14. INTELLECTUAL PROPERTY

The Platform and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Startbase LTD and its licensors. The Platform is protected by copyright, trademark, and other laws of the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Startbase LTD.

15. COPYRIGHT POLICY

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Platform infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Platform on your copyright.

16. DMCA NOTICE AND PROCEDURE FOR COPYRIGHT INFRINGEMENT CLAIMS

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

(a) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;

(b) A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;

(c) Identification of the URL or other specific location on the Platform where the material that you claim is infringing is located;

(d) Your address, telephone number, and email address;

(e) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

(f) A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at [email protected].

17. ERROR REPORTING AND FEEDBACK

You may provide us with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Platform ("Feedback"). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

18. LINKS TO OTHER WEBSITES AND THIRD-PARTY INTEGRATIONS

Our Platform may contain links to third-party websites or services and allow integrations with third-party services that are not owned or controlled by Startbase LTD.

Third-Party Websites

Startbase LTD has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

API Integrations

While our Platform facilitates connections to third-party APIs and services:

  1. We do not guarantee the continued availability or functionality of any third-party service.
  2. We are not responsible for any changes to third-party APIs that may affect your Flows.
  3. We do not control or manage the data processing practices of third-party services.
  4. We may modify, limit, or discontinue support for any third-party integration at any time.

YOU ACKNOWLEDGE AND AGREE THAT STARTBASE LTD SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEBSITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT YOU INTEGRATE WITH OR VISIT.

19. DATA SECURITY AND PROTECTION

Our Security Measures

We implement industry-standard security measures to protect your data, including:

  1. Encryption of data in transit and at rest
  2. Regular security audits and penetration testing
  3. Multi-factor authentication options
  4. Role-based access controls
  5. Regular security updates and patches
  6. Monitoring systems for unauthorized access attempts

Your Responsibilities

Despite our security measures, we cannot guarantee absolute security. You are responsible for:

  1. Maintaining the confidentiality of your account credentials
  2. Restricting access to your account
  3. Ensuring the security of any API keys, tokens, or credentials used in your Flows
  4. Properly configuring access controls for your organization members
  5. Ensuring your usage of our Platform complies with applicable data protection laws
  6. Implementing appropriate safeguards for any sensitive data processed through our Platform
  7. Regularly reviewing access logs and user permissions within your organization

Data Processing Agreements

For customers processing personal data subject to the GDPR, CCPA, or other data protection regulations, we offer standard data processing agreements. Please contact [email protected] to request a data processing agreement.

Security Incident Reporting

If you discover a security vulnerability in our Platform, please report it immediately to [email protected] . We maintain a responsible disclosure program and will work with you to address any valid security concerns.

20. DISCLAIMER OF WARRANTY

THESE SERVICES ARE PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

21. LIMITATION OF LIABILITY

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

22. SERVICE LEVEL AGREEMENT

We strive to maintain a high level of service availability, but we do not guarantee 100% uptime. In the event of service disruptions:

Uptime Commitments

  1. For the Free plan: No service level guarantees are provided.
  2. For the Pro plan: We target 99.5% uptime calculated on a monthly basis.
  3. For the Scale plan: We target 99.9% uptime calculated on a monthly basis.
  4. For the Enterprise plan: Custom service level agreements are available.

Scheduled Maintenance

Scheduled maintenance windows will be announced at least 48 hours in advance through our status page and/or email notifications and are excluded from uptime calculations.

Unscheduled Downtime

In the event of unscheduled downtime:

  1. We will make reasonable efforts to notify you promptly through our status page and/or email.
  2. For Pro and Scale plans, if we fail to meet our monthly uptime commitment, you may be eligible for service credits upon request.
  3. For Enterprise plans, specific remedies will be outlined in your custom agreement.

Service Credits

Service credits are calculated as a percentage of the monthly subscription fee for the affected service:

  • 99.0% to 99.49% uptime (for Pro plan): 10% credit
  • 98.0% to 98.99% uptime (for Pro plan): 25% credit
  • Below 98.0% uptime (for Pro plan): 50% credit
  • 99.5% to 99.89% uptime (for Scale plan): 10% credit
  • 99.0% to 99.49% uptime (for Scale plan): 25% credit
  • Below 99.0% uptime (for Scale plan): 50% credit

To receive service credits, you must request them by contacting [email protected] within 30 days of the incident.

23. TERMINATION

We may terminate or suspend your account and bar access to the Platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

If you wish to terminate your account, you may simply discontinue using the Platform or delete your account through your account settings.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

24. GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the London Court of International Arbitration, which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, United Kingdom. The language to be used in the arbitration proceedings shall be English.

No Class Actions

You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Platform and supersede and replace any prior agreements we might have had between us regarding the Platform.

25. CHANGES TO PLATFORM

We reserve the right to withdraw or amend our Platform, and any service or material we provide via the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform, or the entire Platform, to users, including registered users.

26. AMENDMENTS TO TERMS

We may amend these Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Platform.

27. WAIVER AND SEVERABILITY

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

28. ACKNOWLEDGEMENT

BY USING THE PLATFORM OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

29. CONTACT INFORMATION

For different types of inquiries, please use the appropriate channels:

General Support

For technical support, account questions, or general inquiries:

Legal Matters

For legal matters, including copyright issues, data protection questions, or DPA requests:

Security Issues

For reporting security vulnerabilities or data breaches:

Business Inquiries

For partnerships, enterprise plans, or business development:

Company Address

Startbase LTD 7, Coronation Road, Dephna House, LAUNCHESE London, NW10 7PQ, United Kingdom

Company Registration Number: 15278821